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ISO 9001 Document Information:
Title
Quality Management Systems - Requirements
International Organization for Standardization
Publication Date:
Dec 15, 2000
Scope:
General
This International Standard specifies requirements for a quality
management system where an
organization
a) needs to demonstrate its ability to consistently provide product
that meets customer and
applicable regulatory requirements, and
b) aims to enhance customer satisfaction through the effective
application of the system, including
processes for continual improvement of the system and the assurance of
conformity to customer and
applicable regulatory requirements.
NOTE In this International Standard, the term "product" applies only
to the product intended for,
or required by, a customer.
Application
All requirements of this International Standard are generic and are
intended to be applicable to
all organizations, regardless of type, size and product provided.
Where any requirement(s) of this International Standard cannot be
applied due to the nature of an
organization and its product, this can be considered for exclusion.
Where exclusions are made, claims of conformity to this International
Standard are not acceptable
unless these exclusions are limited to requirements within clause 7,
and such exclusions do not
affect the organization's ability, or responsibility, to provide
product that meets customer and
applicable regulatory requirements.
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